Community Heart Failure Service

Who we are

Our team consists of:

• Heart Failure Specialist Nurses
• Consultant Cardiologist Heart Failure Lead

What we do

The service offers medication titration, education, advice and follow up support to patients with a diagnosis of heart failure and onward referral for advanced heart failure therapies. The team also offer support where palliative care is required.

‘Heart failure’ is a term used when the heart becomes less efficient at pumping blood around the body, either while you are resting or active. The term ‘heart failure’ can be misunderstood because it implies that the heart has actually failed. 

However, most people can take control of their condition by making changes to their lifestyle, monitoring symptoms and taking prescribed medication. Referrals can also be made into the cardiovascular rehabilitation service if appropriate.

Who can access the service

Patients must have a confirmed diagnosis of heart failure by echocardiogram, cardiac MRI or coronary angiogram.

How to access the service

Referrals are received directly from Wirral University Teaching Hospital (Arrowe Park Hospital) or Liverpool Heart and Chest Hospital following a diagnosis of heart failure. New patient referrals are also accepted from GPs, allied health professionals.

If you have recently (last 6 months) been discharged from the community heart failure service with a diagnosis of reduced ejection fraction (EF <40%) you can self-refer back into the service by calling 0151 604 7711.

Contact details

You can contact the service via the following methods:

Main department: Ground Floor – Wing 2, St Catherine’s Health Centre, Derby Road, Birkenhead, Wirral. CH42 0LQ

Email: [email protected]

Telephone: 0151 604 7711 (option 1 for admin, option 2 for nurses) or 0151 604 7307 (option 3)

Changes to appointments can be requested via telephone on either 0151 604 7711 (option 1) or 0151 604 7307 (Option 3).

Non-attendance at appointments will follow Trust policy.

Self-care resources