Change of supplier for the home delivery service for continence products. Find out more.
Who we are
Our Bladder and Bowel Service supports children and young people who experience bladder and bowel problems.
How to access the service
Your child can be referred into the service by their health visitor, school nurse or GP.
Once a referral is received we will make contact with you to arrange an assessment appointment with one of our continence nurses. It will either be by telephone or at one of our clinics across Wirral.
Contact
Call us on 0151 514 2222 (select Option 1)
Email: [email protected]
Write to:
Wirral Bladder and Bowel Service,
Fender Way Health Centre
Fender Way
Beechwood
Prenton
CH43 9QS
Resources
Free “just can’t wait” toilet card
- ERIC (Children’s Bladder and Bowel Charity)
- Bladder and Bowel UK
Useful resources
Bedwetting
- Understanding bedwetting in children with Downs Syndrome and other learning disabilities
- Bedwetting
- Promoting healthy bladders
Toilet training
- Information for parents around toilet training children with Autism Spectrum Disorder
- Information for professionals and carers around toilet training
- Information sheet around Toilet training children with additional needs
- Understanding getting ready for potty training
- Changing places app
- Radar Key
ERIC support
- The Right To Go: Helping schools manage continence problems
- The Right To Go: A detailed guide to helping early years settings and schools manage continence
- ERIC’s Guide to Potty Training
- Thinking about wee and poo now you’ve reached the age of 2
- Thinking about wee and poo now you’re on your way to school
- Children who will only poo in a nappy
- ERIC’s Guide to Childrens Bowel Problems
- ERIC’s Guide to Night Time Wetting
- Bedwetting Alarms – Your questions answered
- ERIC’s Guide for Children with Additional Needs
- A Parent’s Guide to Disimpaction
View our own resources on our website and filter by ‘Children’s Bladder and Bowel Service’.
Home Delivery Service for Continence pads and products
You might need to use continence pads or products to help manage your child’s problem. The service works in partnership with a third party containment product supplier, NHS Supply Chain to provide a home delivery service from Monday – Friday (excluding bank holidays) for the products you need. This could be for one-off orders or for repeat orders.
Orders will be delivered in discreet packaging. If you want to activate your child’s next order please call NHS Supply Chain Home Delivery service on 0800 030 4466 and press * (the star key). Please have your pin number ready to activate the order. If you do not know your pin number don’t worry – you will be directed to a customer service advisor. The team is available Monday – Friday, 7.00am – 6.00pm.
If you no longer require products, wish to cancel your products or find that they are no longer suitable, contact the Bladder and Bowel Service on 0151 643 5330.
Sourcing continence products
Listed below are places where you can buy larger / additional nappies.
If you have any questions, please contact our team (see above contact details).
- www.tenadirect.co.uk
- www.hartmanndirect.co.uk
- www.incontinencechoice.co.uk
- www.incontinencesupermarket.co.uk
- www.easi-way.co.uk
If you contact Tena or Hartmanns from the list, they may send some samples to try.
Health professional referral form
The following referral form must be completed in full by a health professional.
