As a volunteer we will take you through a volunteer recruitment process which includes an induction and training so that you understand how the trust works. This process will enable you to be part of a team within the organisation whilst adhering to the same principals as Trust staff in order to keep you, our patients, staff and other volunteer safe.
The conditions below apply to all volunteers, who need to read this agreement when taking up the offer of a placement.
Attendance
Regular attendance is important. If you cannot attend your scheduled session because of sickness, or for any other reason, you should let your supervisor know as soon as possible and keep them informed about when you may return.
Confidentiality
You must not share any information about patients or staff or trust business with anyone (including friends and family) and especially not on social media (e.g. Facebook or Twitter) even if you don’t use people’s names. You must also let your supervisor know straight away if you know any patient personally, whether or not they are a patient in the area of your placement.
Car Travel
It may be necessary to travel with a member of staff in their car to other trust sites as part of your placement.
Dress code
You should wear the trust’s volunteer uniform if provided, or smart casual clothing.
Health and safety
You should also listen to and follow instructions at all times, especially where these relate to health and safety issues. You should take reasonable care to avoid injury to yourself and others, and to comply with all relevant trust policies. These are available on the trust intranet or from your supervisor.
Loss/damage of personal property
Wirral Community NHS Trust cannot accept any liability for loss or damage to personal property on our premises for any reason, including theft, burglary or fire.
Mobile phones
Use of mobile phones should be confined to lunch times / breaks. Phones should be switched off outside of these times.
Personal information
The trust collects, stores and processes personal information about all staff, volunteers and apprentices. Please read our staff, volunteer and apprentice privacy notice (General Data Protection Notice) here.
Risk Assessment
Individual risk assessments are completed for each volunteer. You and your Placement Manager accept the risks associated with your placement as per the risk assessment provided for this placement.
Security badges
You must wear any badge that we provide you with at all times when on Trust premises. This must be returned to your placement manager at the end of your placement.
Termination of placement
Your placement may be ended if you breach confidentiality (or due to any other act of misconduct) or non-attendance.
Training
You must attend any training identified as necessary for your role.
Unexpected occurrences
A health service setting cannot be wholly predictable. You may be exposed to distressing situations or have to leave a session if is considered inappropriate for you to be there. Please make sure you discuss anything that you find stressful with your supervisor as early as possible.
The Trust fully supports equal opportunities in employment and opposes all forms of unlawful or unfair discrimination on the grounds of ethnic origins, gender, disability, age, religion or sexuality. At no time during your placement will you be regarded as an employee, except where the law requires, e.g. in respect of health and safety.
