The Nurse Practitioners for Older People (NPOP) Team support older people to maintain their independence and remain safer for longer in their own home.
The team:
- enhances quality of life for people with long-term conditions, such as frailty and dementia
- supports people to recover from ill health or injury
- clinically assesses and supports with a personalised approach
- completes geriatric assessments: physical, functional, mental health and environmental
- aims to reduce hospital admissions
If you require an NPOP assessment, please ask your GP to refer to the ICCT (Integrated Care Co-ordination Team).
Online dementia information and resources:
- Dementia UK –
- Alzheimer’s Society –
- ‘this is me’ booklet (to support someone in an unfamiliar place)
- progressions, signs and stages of dementia
- helpsheets about dementia
People with dementia at risk of going missing
The Herbert Protocol is for people with dementia at risk of going missing. Find out more on the Merseyside Police website.
Local and national support for people living with Dementia and their Carers:
NHS and local authority support
Your GP can offer advice, support and refer you to other health and care services to help manage and support dementia, including the Nurse Practitioners for Older People (NPOPs). NPOPs are available to provide a full holistic assessment as well as support and advice for both the person living with dementia and their carer / family. Please ask you GP to refer to the ICCT (Integrated Care Co-ordination Team) for an NPOP assessment.
Social Service Central Advice and Duty Team (CADT) provide support and advice to people experiencing difficulties managing dementia. Call 0151 606 2006.
Talking Together Wirral provide free NHS counselling services that you can self-refer to. Visit www.talkingtogetherwirral.org Call 0151 649 1859 (Monday-Friday 9am-5pm).
NHS Cheshire & Wirral Partnership 24hr crisis helpline is available for deteriorating mental health or emotional conditions, including dementia, that require immediate advice or response, 24 hours a day, 7 days a week. Call 0800 145 6485. It is not for general health conditions which should be referred to NHS 111 or your GP practice unless deemed to be life threatening then to 999 emergency service.
National support
Alzheimer’s Society is a charity supporting people with dementia and carers. Visit www.alzheimers.org.uk or call 0300 222 11 22.
Alzheimer’s Society website and publications – Visit www.alzheimers.org.uk/get-support/publications-factsheets/full-list for a wide range of publications and information online to help people understand dementia and the support available.
Dementia UK is a charity that provides Admiral Nurses for families affected by dementia. Visit https://www.dementiauk.org or call 0800 888 6678.
National Dementia Helpline 0333 150 3456 Freephone number open seven days a week, providing instant access to advice and information for anyone affected by dementia.
Community support
Dementia Connect – A new personalised support service from Alzheimer’s Society to talk to you about what you need and connect you to the right support for you. Call 0333 150 3456; visit www.alzheimers.org.uk/dementiaconnect; or email [email protected]
Age UK Wirral offer a variety of support for people diagnosed with dementia and carers, including Admiral Nurses. Call 0151 482 3456 or visit www.ageuk.org.uk/wirral
WIRED are a local charity that provide support services for carers. Call 0151 670 0077 or visit www.wired.me.uk
Peer support
Dementia Together Wirral organise memory cafés and activities across Wirral. Call 07511777126 or visit www.dementiatogetherwirral.org
Side by Side matches you with a volunteer from Alzheimer’s Society who will support you to keep doing the things you love. Call 0151 426 4433.
Talking Point is 24-hour online support and discussion for anyone affected by dementia. You can ask questions and get practical advice and emotional support from other people who have a shared experience. www.alzheimers.org.uk/get-support/dementia-talking-point-our-online-community
Online directories
Healthwatch Wirral have created a local health and care service directory. The directory can be accessed here: www.healthwatchwirral.co.uk/signposting
The Live Well Directory has information on care and support services, activities and information covering Wirral and Liverpool. Visit www.thelivewelldirectory.com
Alzheimer’s Society Dementia Directory – www.alzheimers.org.uk/find-support-near-you/dementia-directory-privacy-policy our dementia services directory with over 3,500 listings of local information, support, and services. Simply enter a postcode or location to find services nearby.
For professionals:
GP’s should contact the Integrated Care Coordination Team (ICCT) and request NPOP referral:
Telephone: 0151 514 2222
Email: [email protected]
WCHC staff can refer into NPOP via electronic referrals on SystmOne
