From Saturday 1 July 2023, Adult Social Care services will be delivered directly by Wirral Council. The service was previously delivered by Wirral Community Health and Care NHS Foundation Trust.
There will be no change for people who use Adult Social Care services, or changes to points of contact. Any future changes to contact arrangements will be communicated in advance.
Please visit the Wirral Council website for more information.
What we do
STAR is a non-urgent free of charge service provided by health and social care workers who will assess an individual in their home to get a clearer idea of their needs and help them regain their independence.
How STAR can help
Assessment Re-ablement Officers will help increase the person’s confidence, find new ways to do things and offer encouragement and support. The programme of re-ablement will focus on everyday issues such as:
- washing and dressing
- advice on how to reduce the risk of falls
- helping the person cope with memory problems
- coping with practical tasks such as laundry and cooking
- getting around their home Prescribe small aids/equipment
- practice using specialised equipment
- supporting the person in getting into the habit of taking prescribed medication regularly
Referral Process
Referral to STAR is via the Central Advice and Duty Team (CADT) Tel: 0151 514 2222 – option 3
For general queries email: [email protected]
What happens after referral?
- The STAR First Contact Team will triage the referral and aim to contact the individual or their next of kin within one week to arrange a home visit
- A full Care Act Assessment of Needs will be undertaken by the Assessment Re-ablement Officer to look at the level of support required
- If eligible for services, the individual will remain under STAR for one to three weeks (maximum of six weeks), to allow time for them to regain their independence
- If longer-term services are required, these will be discussed with the individual and their family and the Assessment Re-ablement Officer will commission these services. Following a financial assessment, the person may contribute towards the cost of those services.
Who is suitable for referral?
- Anyone 18 years of age or over and living at home
- Individuals who need support services and assessment for short or long-term packages of care
- Any adult requiring specialist equipment, assistive technology, falls alarms or re-ablement to enable them to regain or maintain their independence
- Adults who have never had services before can be referred for assessment
- Individuals who have been an inpatient in hospital and need assistance to regain independence
