PLEASE NOTE: From 11th March 2024 the UKHSA North West Region (Cheshire and Merseyside, Cumbria and Lancashire and Greater Manchester health protection teams) will be using the same telephone number in and out of office hours. From this date the one number you should call to contact UKHSA at any time is 0344 225 0562. UKHSA office hours remain Monday to Friday 09:00 to 17:00 (only call outside of these hours if you are a healthcare professional and your call is urgent and cannot wait until the next working day).